As leaders, managers and team members we want our teams and organisations to run smoothly, to operate at maximum power and speed, and to feel good at work. Naturally people have different ways of doing things and, at times, these differences can lead to conflicts and frictions. When there are difficulties or disputes between managers & staff or individual staff members, the funtioning of a workplace can become fractured.
I deliver a professional and confidential inhouse mediation service that enables individuals to voice concerns and perspectives, to identify underlying issues, and find effective strategies and constructive solutions.
This can include improving the communication between your team and other teams, partner organisations, the public, your audiences and neighbourhoods.
The Guardian recently wrote an article on the change in employment legislation to advocate the use of mediation within the work place. Click here to read it.
"Indeed, the old statutory three-step grievance procedure (statement of grievance, meeting, appeal meeting) has recently been repealed. New employment legislation gives statutory force to a code of "best practice" set out by Acas, the advisory, conciliation and arbitration service, which includes guidance advocating mediation."
- "Can't we talk about this?" L. Tickle, The Guardian, 31.10.09


